Freelance Writer

​2016 - Present

Since September 2016, I have worked multiple freelance writing jobs, including helping get copy up for MyGoodpoint.com.

 

Between 2016 and 2019, I wrote or edited 16 textbooks (including two that were part of a series with which the publisher went forward based on my proposal) for educational publisher Rosen/Enslow. I also edited two existing books and rewrote two others (resulting in a change of more than 75 percent of the original content). I researched and wrote these textbooks within a tight deadline (generally a two- to three-month turnaround). The publisher stopped commissioning new work in 2019.

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Since early 2017, I have worked a couple of one-off freelance marketing writing jobs, including a white paper on a highly scientific product and an email/SEO campaign for a corporation that oversees about a dozen industrial home service companies in North Texas. Other projects are detailed below.

 

Writer

Goodpoint

​For this start-up, I do very occasional freelance writing and editing. This work includes sketching out article ideas in outline format, article writing, copy editing other's work, and occasionally helping with social media content. I also assist in developing strategy for content partnerships.

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Copywriter

C2G

For five months, I led the copy writing efforts for this digital fundraising start-up. My duties included writing approximately 40 emails per week for clients as well as rewriting the company's website content, proofing clients' other written works, and assisting in clients' social media efforts.

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I continued to write for C2G on an as-needed basis for 11 months.

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Copywriter

Bright Social Agency

As an on-needed basis, I wrote internal copy for this boutique marketing agency and copy for their clients, which included an author, a major coffee company, and various other clients.

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Marketing Copywriter

Servitas

My main duties included writing and editing a variety of print and digital marketing materials for the Corporate Marketing team. This included proposals, blog posts, press releases, and creating content guidelines and checklists for everything from blogs to white papers to case studies. I implemented several content processes to improve the company's brand and reputation in the market. I was responsible for conducting SWOT analyses on competitors' proposals and other competitor analyses, all of which I sent directly to the company CEO.

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I left my full-time position with Servitas in March 2018, but continued on as a freelance proposal writer through summer 2018.

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Content Delivery Manager

ASK Staffing / Client: AT&T

• Implemented and managed content following extensive review of Content Requirement Documents, content matrices, and requirements. Deeply audited the work of other implementers.

• Starting in January 2015, served as content implementation team’s defect manager; triaged, researched, and assigned out the team’s defects. For two years, I liaised on behalf of the CI team to collaborate and cross-train with other business areas

• As defect manager, tracked team’s defects in Excel trackers and conducted extensive overhaul of team’s defect Wiki, updating it to include step-by- step guides, training materials and other documentation. I also began a defect news blog to quickly disseminate information to the team.

• Frequently trained new employees on defect management and content implementation and conducted periodic refreshers.

• I regularly served as the team’s primary POC during content releases and holidays, and solely handled team’s transition from QC to TDP (new defect software), including gaining access and conducting training sessions. My three-year contract with AT&T ended in November.

• Implemented and managed content following extensive review of Content Requirement Documents, content matrices, and requirements. Deeply audited the work of other implementers.

• Starting in January 2015, served as content implementation team’s defect manager; triaged, researched, and assigned out the team’s defects. For two years, I liaised on behalf of the CI team to collaborate and cross-train with other business areas

• As defect manager, tracked team’s defects in Excel trackers and conducted extensive overhaul of team’s defect Wiki, updating it to include step-by- step guides, training materials and other documentation. I also began a defect news blog to quickly disseminate information to the team.

• Frequently trained new employees on defect management and content implementation and conducted periodic refreshers.

• I regularly served as the team’s primary POC during content releases and holidays, and solely handled team’s transition from QC to TDP (new defect software), including gaining access and conducting training sessions. My three-year contract with AT&T ended in November.

 

Content Manager & Proposal Writer

Apptricity

• Sourced opportunities for out-­‐of-­‐box workforce management software firm.

• Loaded, implemented, and maintained proposal templates using new software (Qvidian); trained other employees on Qvidian and wrote training and use documentation.

• Wrote and edited proposals; tailored them to reflect the needs of the purchaser and proposed software.

• Spearheaded augmentation of time reporting software documentation in preparation for AHCA.

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Lead Technical Writer

Optimal Solutions

• Formatted, wrote and edited technical documents for international SAP consulting firm.

• Produced, designed and edited company-wide newsletter using Publisher.

• Created dozens of policies and procedures and a style guide.

• Trained several new employees using the documentation I created.

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Cancer Information Specialist

The American Cancer Society

• Wrote and updated internal procedures database (LotusNotes) used by hundreds of employees.

• As part of the center’s Communications Team, responsible for the launch of and content for the internal employee blog (WordPress).

• Designed and disseminated hard-­‐copy information to all the center’s employees.

• Prior to working with the Communications Team, discussed cancer information with patients and interested parties using a variety of information tools, including Web site and procedures database.

• Began part‐time in 2006 as a Quitline Evaluator, in which I conducted evaluations of participants in smoking cessation program.

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News Reporter & Editor

The River Cities Daily Tribune, Marble Falls, Texas

Freelance Reporter | May 2007-Oct. 2008

• Reported and photographed news stories for tri-county daily and contributed to monthly business journal.

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Highlander Newspaper, Marble Falls, Texas

News Reporter/Editor | July 2005-Apr. 2007

• Reported on local stories, including hard news, features and special sections.

• Researched stories and sources using Web tools, archives and historical sources.

• Reported and photographed local stories, including hard news and features.

• Edited copy and photos, managed entertainment publication and created page designs for both newspaper and special issues.

• Won 2007 Texas Press Association Award for Best Photo.

 

The University Daily, Lubbock, Texas

News Reporter/Editor | Sept. 2002-May 2005

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Amarillo Globe-News, Amarillo, Texas

News Intern Reporter | May 2003-Aug. 2003